One event. Every loose end.
Your scheduling software handles the aircraft.
Groundy handles everything happening around it.
The right standard.
Not just the nearest room.
City-center luxury. The brands your client trusts. The ones they never want to see again. Source hotels and transport against the client file, not an airport postcode.
CLIENT REQUIREMENTS
Room allocation & preferences
- Room 01
- Couple · King bed · High floor
- Rooms 02 & 03
- Connecting · Family with children
- Guest details
- Included in hotel-only room plan
Every vendor gets
exactly what they need.
And nothing they don’t.
The hotel gets the complete room plan: couples sharing, connecting rooms for children, floor preferences.
The driver gets headcount and security requirements. No guest names. No personal preferences. And the tail number never leaves your operation.
An ETA can slip.
A promise shouldn’t.
See time on ground and the countdown to maintenance completion. Every revised ETA belongs in the log. Every promised client update has a deadline.
AOG declaredPassenger recovery started · Teterboro
Maintenance ETA revised16:00 → 17:30 UTC · Automatically logged
Accommodation confirmedThree rooms · Client standards met
Promised at 15:00 UTC · 12 minutes ago
Day shift → Evening shift
3 active events · 18 passengers
Latest maintenance estimates included
Vendor confirmations attached
2 open actions need follow-up
Change shifts.
Not the level of care.
One handoff report with the latest estimates, outstanding actions, and commitments. When the event closes, capture the debrief in the client file. The next disruption starts with what you learned.
Transparent options.
Efficient recovery.
Review commercial alternatives through a Google Flights search handoff. Prepare comprehensive client-specific PDFs, then share only the room plan, dispatch requirements, or dining details each vendor needs.
Keep pending arrangements explicit. Give every next step an owner, and separate internal notes from externally shared briefs.
One client file. The right scope.
Client brief · Hotel plan · Driver dispatch · Restaurant requirements · Internal handoff